Privacy Policy – Kandymart.lk
Effective Date: 04/04/2026
Kandymart.lk (“we”, “our”, “us”) operates an eCommerce platform providing products and services within Sri Lanka. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website.
1. Information We Collect
We collect the following personal information when you use our website:
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Full Name
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Phone Number
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WhatsApp Number
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Email Address
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Billing and Shipping Address
We may also automatically collect:
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IP address
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Browser type and device information
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Website usage data via cookies and tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
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To process and fulfill your orders
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To arrange delivery through third-party courier services
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To communicate order updates via WhatsApp, SMS, or Email
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To provide customer support
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To improve our website and services
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To send promotional messages (only if consent is given)
3. Payments
We offer the following payment methods:
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Cash on Delivery (COD)
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Bank Transfer
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Online Payments via third-party gateways (e.g., Kokopay, Payzy)
Note: We do NOT store your card or payment details. Payments are securely processed by external payment providers.
4. Sharing Your Information
We may share your data with:
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Delivery partners (for order fulfillment)
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Payment gateway providers (for payment processing)
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Advertising platforms such as Meta and Google for marketing and analytics
We do NOT sell your personal data.
5. Cookies & Tracking Technologies
We use cookies and tracking tools (including WooCommerce, Meta Pixel, and Google Analytics) to:
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Improve user experience
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Analyze website traffic
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Deliver personalized advertisements
You can control cookie usage through your browser settings.
6. Data Storage & Security
We take reasonable measures to protect your data:
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Secure HTTPS (SSL encryption)
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Controlled access to personal data
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Regular monitoring and updates
However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
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Request access to your personal data
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Request correction or deletion of your data
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Withdraw consent for marketing communications
To exercise these rights, contact us at:
📧 [email protected]
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
9. Geographic Scope
Our services are intended for customers within Sri Lanka only.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: [email protected]
📞 Phone: +94 70 799 4444